Evolved customer engagement
An engaged customer is bound to stay longer on your webpage and more likely to come back for more. A chatbot on your website would ensure an instant response, quick issue resolution, and efficient lead qualification. Keep your customers happy and engaged with a chatbot of your own.
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Unlimited customization options
Every business is unique, and naturally, their business needs are different too. For any enterprise chatbot to function well, it is vital to customize it to your exact requirements. Write a fresh script for your customers, establish your brand identity with your logo and brand colors, and use the right fonts. Customize your chatbot to make it an extension of your brand marketing assets.
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Use meaningful integrations and automation
Chatbots are a potent tool on their own. However, when you integrate them with your preferred marketing and analysis tools, the combined potential increases manifold. Appy Pie’s chatbots can be integrated with multiple valuable applications. Chatbots on their own and in integration with other applications have the potential to automate various processes.
Schedule a demoWhy choose Appy Pie Plus to make your own chatbot
The chatbot builder from Appy Pie Plus is ahead of the curve with a user-friendly interface, drag and drop functionality, and unlimited customization possibilities. Let’s take a look at the reasons why businesses choose Appy Pie Plus over their competitors.
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No-code chatbot development
One of the biggest concerns around the adoption and integration of chatbot technology is the fear of coding. Appy Pie Plus addresses this concern by letting you create your chatbots without writing even a single line of code. No-code chatbot development encourages citizen developers to take charge of their business divisions without adding any burden on the IT department.
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Multi-lingual chatbots
Why limit yourself to just one language? Appy Pie Plus offers you the ability to make chatbots in multiple languages and cater to people from all over the world in a language they are comfortable speaking. Chatbots on Appy Pie Plus can serve your customers in English, Portuguese, Spanish, etc. Expand your business and make it a global enterprise.
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Multiple chatbots & live agent transfers
Every page of your website has a defined purpose, and it should be the same for your chatbots. Appy Pie Plus lets you build multiple chatbots for multiple functions like inquiry, appointment booking, ordering items, and more. Chatbots with a defined goal function better, but there are some issues where human intervention is needed. Appy Pie Plus lets you create chatbots that can easily hand off a chat to a live agent in seconds.
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Evolved analytics
Bot analytics is the only way to gauge the performance of your chatbot. The insights from bot analytics give you a deep understanding of how users interact with the bot. It further helps you identify the exact tweaks you need to make in your chatbot script, interface, or any other aspect which may have been preventing the users from making a purchase decision or getting bored and moving on.
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Lead qualification & nurturing
The data and leads captured with the help of chatbots can be stored in an organized manner in one place so that businesses can access them as needed. Customer success teams can use this exhaustive database of qualified leads and nurture them into converting. One of the most critical and challenging tasks, lead nurturing, becomes a lot simpler when you have a chatbot designed to help you with it.
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Great customer insights
By engaging with the audience through chatbots, you open an interesting communication channel. While big companies spend hundreds of thousands of dollars in customer research to get meaningful insights, you can do it simply by talking to them. The conversations your customers have with the chatbot are a treasure trove of information that you can use to improve your products and overall customer experience.
Security and Compliances
Built-in Security and Compliances
- EU-GDPR Compliant, Type I SOC 2, and PCI DSS
- Support for HIPAA compliant collaboration with enterprise grade security
- WAF (Web Application Firewall), Protection against DDOS attack Powered by AWS Shield
- Penetration testing powered by Bishop Fox, and Vulnerability Scanning & patching powered by Alert Logic
- Two factor authentication and Certified Privacy policy
- Dedicated Account Manager & Data Protection Officer
- Supports Enterprise Mobility Management (EMM) Distribution
- Business Continuity Plan with ISO 22301 certification
- Information Security Management System with ISO 27001:2013 certification