Best Team Chat Apps & Software | A Complete Overview

Top team chat apps & software integrations

Team chat apps are the biggest communication tools for any business and play a critical role in the functioning or operations of the business. Internal communication helps everyone on the team stay on the same page and avoid any miscommunication. Now some of the tasks in this area would require all your constructive energy. However, some of the tasks will always be repetitive and mundane. These tasks end up taking a lot of time but have little value in terms of resource investment.

Hence, it is important to consider workflow automation by creating meaningful task integrations between your preferred team chat apps and other relevant apps you use for business. 

Benefits of using team chat apps for business communication

Before we discuss automation with Appy Pie Automate, let us take a moment to understand the benefits of using team chat apps for business communication. 

1. Team Alignment and Unified Culture

The majority of the global workforce works in the field, which means they are mobile and might need all their information and communication to be in sync with their mobility. The initial digital evolution in the communication field, however, happened while keeping in mind the ‘at desk’ staff. In modern times, things have changed, particularly with the advent of mobile-first employee communication apps. Today all the teams within the organization have a common place to communicate, and the leaders can use it to relay a consistent or common message to the entire organization avoiding any chances of miscommunication. All this eventually helps every employee gain a clarity of goals so that they can work cohesively towards achieving them. 

2. Transparency in communication

Traditionally, in any organization, there used to be a defined barrier between executives and other employees to ensure an information divide or gap. This often led to a communication gap between the leadership and the staff. When leaders and children communicate freely, it builds a two-way trust. Open and honest communication encourages employees to share their feedback more openly. These insights and feedback can prove to be of great significance for the success of any organization.

3. Enhanced employee engagement

Engaged employees are retained employees, and employee retention is of great importance in these uncertain times. Employees who are engaged in their workplace and their responsibilities at work tend to be more productive. Having a team chat app gives employees a sense of belonging, letting them feel like an important part of the system. 

4. Real-time communication

Typically in a traditional workplace setup, the people working in the field are the last ones to get any information. This was mainly because most decisions and updates happened in offline meetings, and information was relayed in person or through bulletin boards. Now, with a team chat app, communication has become real-time, with no time lost just because you are out of the office. Real-time communication helps you save time and money while creating a safer workplace and improving customer service.

5. Collaborative workforce

As these apps have two-way capabilities, they work great as collaboration tools because geographically separated teams can communicate effectively and work together through their own mobile devices from their respective locations. The team chat apps make it easy for you to share documents and other media files while enabling multi-channel communication. You can also host surveys to take collaboration to another level.

Frequently Asked Questions

1. Which is the best team chat app or software?

There are hundreds of helpful team chat apps available in the market, and when you are trying to choose the best among them for your business, it can get a tad overwhelming. In fact, it is impossible to term any of them as the best among all the team chat apps. Like every business and its needs are different, every team chat app is different too. The idea is to match your needs to the available team chat software with the right features to find the best team chat for your business. 

2. How to select the best team chat app or software for your needs?

When you are trying to find the best team chat app for your business, the first step is to list down all the requirements you have in mind for the best-suited team chat app. The next step is to match these requirements to the features available in all the leading team chat apps and software you may consider. This will help you find the best match in the most efficient way. However, it is natural that all your requirements will not be met by one single team chat app. In these situations, you can pick the best-suited app and then use Appy Pie Automate to boost its potential through meaningful integrations and automated workflows.